About Us | Higher Gear Bicycle Repair

Our Journey

From a small garage to the trusted name in bicycle repair

Founded in 2009

Higher Gear began as a small operation in a Wilmette garage, fueled by a passion for cycling and a commitment to quality craftsmanship. What started as a weekend hobby quickly grew into a full-time business serving the growing cycling community.

Over the years, we've expanded our services, upgraded our equipment, and built a reputation for honest, reliable service. Today, we're proud to be one of the most trusted bicycle repair shops on the North Shore.

Our commitment to excellence hasn't changed, but our capabilities have grown significantly. We now serve hundreds of satisfied customers throughout the Chicago area.

Our Mission & Values

What drives us to be the best bicycle repair service in the area

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Passion for Cycling

We're cyclists first, mechanics second. Our love for riding informs everything we do, from the advice we give to the quality of our work.

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Customer Partnership

We believe in building long-term relationships with our customers. Your bike's success is our success.

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Technical Excellence

Continuous learning and investment in the latest tools and techniques ensure we provide the highest quality service.

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Sustainability

We promote cycling as an eco-friendly transportation option and practice sustainable business operations.

Meet Our Team

Dedicated professionals who care about your cycling experience

Master bicycle mechanic working on a bike

Mike Johnson

Head Mechanic & Owner

Certified master mechanic with 20+ years of experience. Specializes in high-performance bike builds and complex drivetrain issues.

Female bicycle technician working on a repair

Sarah Mitchell

Senior Technician

Expert in wheel building and suspension systems. Brings precision and attention to detail to every repair.

Tom Wilson

Service Advisor

Your first point of contact. Ensures clear communication and helps match the right service to your needs.

Young bicycle technician learning repair skills

Alex Rodriguez

Apprentice Technician

Recent graduate of the United Bicycle Institute. Bringing fresh knowledge and enthusiasm to our team.

Our Achievements

Recognized for excellence in bicycle service and community involvement

15+

Years in Business

Serving the community with consistent quality

1000+

Happy Customers

Building relationships one repair at a time

98%

Satisfaction Rate

Based on customer feedback and reviews

4.9★

Average Rating

Across all major review platforms

Ready to Experience the Higher Gear Difference?

Join our community of satisfied cyclists who trust us with their most important rides

Schedule Service Explore Services

Our Bicycle Story